Privacy Policy

1. Our contact details

Name: Bliss

Address: 85 Great Portland Street, London W1W 7LT

Phone Number: 07871 909 333

E-mail:hello@blissclients.com

2. The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, gender, company, job title, profession and contact details such as email address, telephone numbers)
  • Demographic information such as post code, preferences, and interests
  • Financial information such as credit / debit card numbers
  • IP address
  • Web browser type and version
  • Operating system
  • A list of URLs starting with a referring site, your activity on our site, and the site you exit to

3. How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you as necessary to fulfil a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or it is within our legitimate interests. Specifically, we may use your data for the following purposes:

  • Supplying our products and/or services to you (please note that we require your personal data in order to enter into a contract with you)
  • Personalising and tailoring our products and/or services for you
  • Replying to emails from you
  • Market research
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the hyperlink or emailing hello@blissclients.com
  • With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or text message with information, news, and offers on our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We may share this information with Outline Designs as our web services and hosting provider. We respect your privacy and will not share your data with any other third parties for any purposes.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@blissclients.com

(b) We have a contractual obligation.

(c) We have a legal obligation. In certain circumstances, We may be legally required to share certain data held by us, which may include your personal data, for example, as part of legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

4. How we store your personal information

We only keep your personal information as detailed in section 2 for as long as we need to in order to use it as described below, and/or for as long as we have your permission to keep it. Your data will only be stored within the UK.

All personal data is processed and stored securely on private servers, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

5. Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@blissclients.com or 07920 780 283 if you wish to make a request.

6. We are committed to resolving your data queries

We respect the privacy of your data and will endeavour to assist with any queries.

If you have any concerns about our use of your personal information, you can email us at hello@blissclients for data protection queries.

You can also contact the Information Commissioner’s Office (ICO) for further information on data privacy at: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF  Phone: 0303 123 1113

ICO website: https://www.ico.org.uk